When a building manager is on-site, he or she often establishes relationships with strata committees faster than strata managers can, and when there’s an issue, a picture is worth a thousand words. When it comes to defect coordination and facilitation, this is more prevalent than ever. We are in the middle of a turbulent time […]
If you think building evacuation is never going to happen to your strata scheme, take a good look at what is happening in NSW currently with a number of buildings in the media and owners displaced in what is considered unprecedented. Many kinds of emergencies can lead to a need for evacuation. In some cases, […]
While facilitating defects, I am astounded how often fire compliance is continually mis- managed. Having a parent who spent his career investigating fires, the words “the fire won’t get you, the smoke will get you well before the flames do” are always front of mind for me. Reviewing fire doors this week in a building, […]
The mental health damage and the sensation of being short changed on people living in apartments is an ongoing topic within the defects industry. From the apartment owners, the legal experts and the specialist engineers, everyone is talking about the moral injury to strata owners. Over the past 2 years, while working alongside Mascot Towers, there were countless examples of mentally frustrated apartment owners who were constantly and continuously being agitated while the end of their second year was looming. While this example may seem a little exaggerated or extreme, the case is similar for all sorts of apartment owners facing defects in their residences. There’s a much-shared opinion that the remediation industry only cares about the profit, while the customers are left to take care of the staggering costs. Our experience is far from this myth. The reality is quite different from this rumor. What is faced by the residents compels the industry […]
Report writing can be a colourful art form sometimes. As a non-expert working within the investigative and more focused on the forensic side of building management, the validity of my investigations requires careful processes and steps taken to ensure what I produce is reliable and not just a narrative. Accurate justifiable reporting; we at Grays […]
Over the past 20 years, my experience of the definition and value of site safety and risk management has been varied. However, the message of safety and risk management has gotten through to the masses, we want our contractors to go home safe to their families everyday. So my loaded question for this week is […]
To be an extraordinary defect facilitator, you need to understand the fundamentals of the events to come and how defects become struck off during a legal battle. The measures you take in dilapidation, reporting, and monitoring of the progression of defects should always be undertaken with a developed flawless process. Failure to instil these processes, you will […]
Although Grays Rescue is a young company, we are privileged to work with the most extraordinary engineering experts and strata and construction legal minds. So far in our two years of existence and operation, to be collaborating and trusted to facilitate major defects and their remediation keeps us more focused. This has in turn provided […]
As a motorhome enthusiast, I know that most insurers balk at insuring motorhomes with lithium batteries and solar systems. This is for the reason that the current technology is just too young and also because of the fact that lithium batteries catch fire regularly. There are many articles published about this matter. Meanwhile, in our strata industry, the insurers don’t seem to have the same concerns. So why […]
At its best, a well-oiled machine has every piece in its place, performing to an optimal level for which it was designed and installed. The same can be said for individual companies coming together as a team to take on the unthinkable. This is my take on the strata industry at the moment. The industry […]
A less than reasonable scope of works (SoW) is not a new term; lawyers representing owners corporations very clearly understand that yes, a developer will likely agree to rectify the defects, but are owner’s corporation’s compromising with the rectifications. Being a building management company dedicated to defect management and on the ground litigation support, less […]
Management of contractor documentation is an essential part of building management. From work permits, insurances, SoW to keeping minutes of discussions and toolbox meetings, detailed documentation is a priority. Following the new regime of contractor documentation management being delivered as part of the DBPR, Grays Rescue Building Management’s commitment to personal and company development finds […]
Defect rectifications are never straight forward and when control joint issues are thrown into the mix, what is usually simple waterproofing, delamination and facade rectifications become delayed as rectifying these prior to a control joint rectification is likely going to result in a second failure. As factual and simple as this is, try telling that […]
Working in a more investigative building management capacity, a word that is banished around more than I wish to encounter is “performance solution”. Depending upon which professionals are managing a performance solution, they can bring out the best and the worst of our expert industry. I have witnessed amazing performance solutions from engineers and they […]
Old flexible hoses rust out and burst; this is a fact. The general working life of a Flexi hose is two-four years, yet recently I dealt with six levels of damage from a burst Flexi hose 11 years in place. I began thinking about how to better risk manage Flexi hose management. If it were […]
The building management industry has many fine examples of quality building management representatives and all with a range of skillsets. Grays Rescue Building Management become thrust into the spotlight in January 2020. Chris Gray’s capabilities resulted in Grays Rescue Building Management being called upon to join the team at Mascot Towers working alongside industry leading […]