When a building manager is on-site, he or she often establishes relationships with strata committees faster than strata managers can, and when there’s an issue, a picture is worth a thousand words. When it comes to defect coordination and facilitation, this is more prevalent than ever. We are in the middle of a turbulent time […]
If you think building evacuation is never going to happen to your strata scheme, take a good look at what is happening in NSW currently with a number of buildings in the media and owners displaced in what is considered unprecedented. Many kinds of emergencies can lead to a need for evacuation. In some cases, […]
While facilitating defects, I am astounded how often fire compliance is continually mis- managed. Having a parent who spent his career investigating fires, the words “the fire won’t get you, the smoke will get you well before the flames do” are always front of mind for me. Reviewing fire doors this week in a building, […]
The mental health damage and the sensation of being short changed on people living in apartments is an ongoing topic within the defects industry. From the apartment owners, the legal experts and the specialist engineers, everyone is talking about the moral injury to strata owners. Over the past 2 years, while working alongside Mascot Towers, there were countless examples of mentally frustrated apartment owners who were constantly and continuously being agitated while the end of their second year was looming. While this example may seem a little exaggerated or extreme, the case is similar for all sorts of apartment owners facing defects in their residences. There’s a much-shared opinion that the remediation industry only cares about the profit, while the customers are left to take care of the staggering costs. Our experience is far from this myth. The reality is quite different from this rumor. What is faced by the residents compels the industry […]
Report writing can be a colourful art form sometimes. As a non-expert working within the investigative and more focused on the forensic side of building management, the validity of my investigations requires careful processes and steps taken to ensure what I produce is reliable and not just a narrative. Accurate justifiable reporting; we at Grays […]
As refreshing as it is to read the story in the Sydney Morning Herald about the cleaning industry starting to clean up its act, will it actually happen or is it just a good news story? I understand too well what this industry is about as I had a cleaner come to me advising none […]